BOSSIN Ergonomic Gaming Chair with Massage & Lumbar Support - Heavy Duty Office Chair with Adjustable Footrest for Big & Tall Users - Perfect for Home Office, Gaming Setup, and Streaming Studios

This is my honest review of the Bossin chair. I am a duel business owner & bought 6 chairs total. Let me say assembly is absolutely a breeze, just follow step by step and the alan key is provided it takes maybe 15-30 minutes total.The quality of the chair is great. The 2 small nitpicks I would mention the seat could have more cushion support for the bottom(your bottom) if you have to sit for long time but the lumbar support really helps and the leg extension feels like it may snap or bend if you reclined and actually rest your legs on it. However that's me. The positives are great and outweigh my being picky. I rarely give 5 stars down the line but they deserve 5 stars as its easy to assemble, great quality chair, no cheap products, its sturdy and just well made. Now the more important part I had a few issues that truly could've happened in shipping , or maybe how it was packed from start , but was missing parts on my last purchase. Regardless Bosdin went out of there way to correct my situation to the best of their ability, of course setbacks are tough at times, however I cant stress they have your back and stand by their product. The last chair I bought they could not send me all the pieces as there was miscommunication or parts were out of stock & I missed a deadline and had to buy another chair for a podcast. Bossin was apologetic and did not hesitate to issue a full refund & understood this is business and did not want to Inconvenience me anymore than I had been. This is a 3rd party seller , keep that in mind when shopping on amazon they could've handled this however they saw fit, but they were highly professional & truly cared about me as a customer, my business and stood by their product which is rare today.I now promote their products on my podcast by choice I get no kickbacks, nothing for free they earned a loyal customer in me with their actions. I will be purchasing 6 more chairs as I simply am impressed with how they handled my situation, they care about their name and product. & The chair is honestly a great product! I bought the black and grey model they are very sleek and comfortable. Basically the bottom line is it's a great purchase and more importantly they will take care of you IF you have a issue. Bosdin really did a great job with sending parts they could with working together and refunded me the amount to get parts needed, at that point I requested a full refund they understood and were reasonable then it was issued they day thay said.What more could you ask for? A good product and a company that backs it. How many times have we gotten burnt or empty promises from a company and had to go through Amazon and a dragged out situation? With Bossin you DO NOT have that worry here .I will always do business with a company that has Integrity and has a good product at a good price and will go out of their way to help rather buy a cheaper chair with a company that may not be willing to help .They also are there for any customer service needs in a day or less via email. Dont hesitate to jump on this product. I looked at a lot chairs and I can only speak for myself every experience was a good experience and even a unfortunate situation was made to be a pleasant experience. At the end of the day you will make your choice but I will continue to do business with Bossin & encourage you to try them as there are a professional company with great products. Give them a chance I really do believe you will be happy and again I rarely give 5 stars down the line but they truly earned it based on the product itself , the company, their professionalism and simply just by caring about YOUR experience with them. Remember the company & relationship you ave with them will always be more important than the product.I hooe my review hel ok s someone.